Local & International Deliveries

Announcement: We've had to revise our shipment fees to reflect the new postage rates announced by SingPost. Local deliveries within Singapore are now USD 7 (approx SGD 10) and international shipments are now USD 15. Shipping fees are automatically added during check out.

SHIPMENT

International orders 

All international orders ship from Singapore via Singapore Post registered mail which is economical and reliable, with tracking information for some destinations. A standard shipping charge of USD 15  applies to most orders (this charge increases only for heavy packages). Shipment charges are automatically added at checkout. International registered mail typically takes 8-12 working days, subject to customs clearances. Tracking is NOT AVAILABLE for orders from the United States and Australia.

Important note regarding customs clearances, duties and delays (for international shipments only):

Custom duties and/or taxes maybe applicable for shipments to some countries and will be borne by the customer. Although rare, delays at customs do occur and are beyond Dvibhumi's control. Dvibhumi is happy to help make enquiries via SingPost if items are held at customs for a long time. However, Dvibhumi will not refund payments or be held responsible for orders retained or delayed by customs authorities. 

Local delivery 

Local packages are shipped using Singapore Post registered mail and arrive in 2-4 working days. A standard charge of USD 7 (approx SGD 10) applies to most orders (this charge increases only for larger orders which may require more packing material). Postage charges are automatically added at checkout. 

Receiving your product (local and international)

Registered mail requires a recipient's signature. The postal service makes one attempt to deliver packages to the address. If no one is present when the package arrives, the postal department leaves a note with instructions on when and where to collect it from. Office addresses and homes where someone is present at most times have an advantage!

PAYMENT

Dvibhumi.com is a secure site that accepts major international credit cards and PayPal. For your browsing convenience, prices are automatically converted to selected local currencies. However, your invoice will automatically be calculated in USD. Upon checking out you will be directed by the site to make your payment in USD. Depending on the exchange rate provided by your credit card company, an equivalent sum in your local currency is debited from the your bank account. 

QUESTIONS?

Any questions regarding shipping and payment may be sent to hello@dvibhumi.com