How to Order

PAYMENT

Dvibhumi.com is a secure site that accepts major international credit cards and PayPal. You may view prices in selected local currencies, however, your invoice will automatically be calculated in USD. Therefore, upon checking out you will be directed by the site to make your payment in USD. Depending on the exchange rate provided by your credit card company, an equivalent sum in your local currency is debited from the your bank account. 

SHIPMENT

Local Shipment within Singapore

Dvibhumi is based in Singapore. Local packages are shipped using Singapore Post registered mail and arrive in 2-4 working days. A standard charge of USD 5 (approx SGD 7) applies to most orders (this charge increases only for heavy packages). Postage charges are automatically added at checkout.

International Shipment from Singapore

Dvibhumi has used registered mail for the last 2+ years to ship orders to several destinations, including, but not limited to: Asia: India (New Delhi, Kolkata, Bangalore, Mumbai, Chennai), Philippines (Manila), Singapore  Europe: Luxembourg, Romania, UK, Germany, Switzerland, Norway Australia: New South Wales, Brisbane  America: United States, Canada, Hawaii (Note, this is only a partial list. Items ship to most destinations worldwide. If you have concerns regarding shipment to your destination, please write to hello@dvibhumi.com)

All international orders, unless otherwise specified, ship worldwide from Singapore using Singapore Post registered mail which is economical and reliable, with tracking for most destinations. A standard charge of USD 10  applies to most orders (this charge increases only for heavy packages). Shipment charges are automatically added at checkout.

International registered mail typically takes 8-12 working days, subject to customs clearances. 

For faster delivery: If you would like your shipment to arrive earlier, please write to hello@dvibhumi.com with your requirement and address. Additional charges apply to expedited shipping. Dvibhumi will enquire with international shipping services and email you a quotation with a payment link which you may use to proceed with the order.

Important note regarding customs clearances and duties (for international shipments only):

Custom duties and/or taxes maybe applicable for shipments to some countries and will be borne by the customer. Although rare, delays at customs do occur and are beyond Dvibhumi's control. Dvibhumi offers support to customers if items are held at customs for a long time, and will do its best to help make enquiries and gather information. However, Dvibhumi will not refund payments for such goods or be held responsible for these delays.

Receiving your product (local and international)

Registered mail requires a recipient's signature. The postal service makes one attempt to deliver packages to the address. If no one is present when the package arrives, the postal department leaves a note with instructions on when and where to collect it from. Office addresses and homes where someone is present at most times have an advantage!

QUESTIONS?

 Any questions regarding shipping and payment may be sent to hello@dvibhumi.com